Our Clients Trust Us. You Can, Too!
Our clients trust us to care for and protect their homes, property and critters while they’re away and we work hard to go above and beyond with every pet and house sitting assignment.
Your pets and property are covered by comprehensive pet sitter and dog walker insurance! Our insurance covers damages, accidents, or injuries to pets or property, and also covers pets being transported in our vehicles.
Referrals: If you’d like to contact any of our clients, we’d be happy to put you in touch!
The Ones Whose Lives We Saved
Briana with Bat Country saved my cat’s life. I was out of town and Briana noticed something was wrong with my little Lucky. She contacted me, advising me of the situation and told me what she thought the problem was. She made an appointment with my vet and while there, conferenced me in so we could all discuss the situation (BTW: her assessment was correct).
She got Lucky on meds and watched him. She sent me pictures and fussed over my little guy so he wouldn’t be scared. By the time I could get home, he was on the mend. She even contacted me afterward to check up on him.
The notes and helpful tips she left with me were amazing. And while this was all happening, she was also able to monitor my other lil dude’s eating, to make sure he ate all his food (and she sent me pictures when he cleaned his plate!).
I originally chose Bat Country because of their qualifications – they are well versed in animal medical issues and are certified in animal CPR. My lil guys are getting older and more complicated. Both of them need medications, and I needed to know that my pet sitters could handle things like that.
If you want pet sitters who will treat your pets as their own, who are knowledgeable, professional and caring, you want Bat Country. They are totally committed to your little fuzzies. And they’re also just really nice people that you’d want to hang out with.
We first met the owners Briana and Ryan at the Pet Expo and kept their card on file. A year later when wanting to find in home pet sitting due to the health of our oldest dog Shadow, we called Bat Country Pet Sitting. After the preliminary interview, we booked a mini vacation.
We couldn’t have been more happy not only with the care Briana gave to our pups but, that she was also able to administer the all so important Vitality Science products to Shadow that have greatly improved her health. This was also a product they introduced to us. It saved Shadow’s life….literally.
Our pups were so happy and well adapted to her stay. We call Briana “the whisperer”–she was able to gain the trust of our pups and interact with them in ways no one has been able to do.
They also operate with a very professional business model that we were very comfortable with. We will be using Bat Country Pet Sitting from now on!
Our Senior & Special Needs Friends
After many years of using the same pet sitter it was with great anxiety that I sought someone new. I came upon Bat Country and was immediately impressed with their professional approach to the task. It was with some trepidation that I left for a week to a destination where I had limited communication, with no family members left in Austin as backup.
Things could not have been better! Briana and Ryan handled my critters beautifully. Among others I have one dog who is terrified of strangers–especially men, an ancient female dog who cannot hear and is at best stubborn, and a neurotic male dog who thinks that the world is his bathroom. Additionally, there is an elderly cat with special needs. He requires medication daily, but does not appreciate the good intentions of those administering the meds.
I received daily updates–in spite of the communication issues–including pictures. The frightened dog ended up adjusting to the strangers beautifully, and kitty not only got his meds but also was brushed and loved regularly. When I came home the house was probably cleaner than when I left it, mail sorted on the kitchen table, and clear notes about everything that had gone on.
I had been afraid I was going to have to cut back on the amount of travel I do when my previous pet sitter left, but am already planning other trips. I think the charges are totally in line with what one would expect to pay for quality care for pets, and the peace of mind that goes along with it. I wholeheartedly recommend Bat Country and will be happy to use them again.
In the past, we have used many pet sitters. This required a lot of trust and many times we were extremely disappointed. Now we have found the most amazing pet sitter who feel like family and treat our pets with so much love and care and also are so professional.
Every detail is covered before we leave and every detail is followed while we are gone. They communicate while we are gone so that we feel comfortable. I trust them even with our very senior dog who took to them immediately. I highly recommend them.
We’ve been clients of Bat Country Pet Sitting for quite awhile now, over the last few years. Both Briana and Ryan are reliable and professional, and we wouldn’t trust our pets’ care to anyone else while we are away!
We have two senior cats that require special care, including subcutaneous fluids and medication administration. We’ve needed to call upon Bat Country Pet Sitting in emergency scenarios, and they have been there not only to take care of our pets, but also provide peace of mind that your home will be looked after as well.
They are highly recommended and are our ‘go-to’ for all our pet sitting needs.
Full Service Pet Sitting & Dog Walking
My wife and I have been using BatCo Pet Sitting for over two years now. Briana and Ryan are professionals and have built a business around the ultimate care for your pets and their mental health and well-being while you’re away.
They are prompt, trustworthy, courteous, and meticulous. Briana and Ryan showed up prepared during our initial meet-and-greet with references, and all paperwork nicely organized in folders.
They truly care about the pets and give us such incredible piece of mind while we’re away. We could not recommend them higher for services in South Austin! Thanks guys!
We absolutely loved the care and attention our babies received from you guys! The notes with each visit and the texts with pictures while we were gone were very reassuring.
Thank you for taking such extra-good care of Murphy when he was nervous about the fireworks on the 4th of July! I could tell everyone (even our super shy kitty) was relaxed and happy when we got home.
I have used Bat Country for daily potty breaks for my large, overly excited young Bull Mastiff. Briana and Ryan are reliable, courteous and professional. I am emailed a photo and update after each visit in addition to a written report left at my home. They are also always willing to fulfill any special requests that I may have. I highly recommend them!